2011年8月22日星期一

floor industry


2011 life floors have developed large-scale ' in the land; Key to a problem service ceremony ' , will be warm, the alone enterprise culture service tradition to take root in the consumer, serves by the more perfect post-sale service system the consumer. Has raised take the low-carbon, the health, the environmental protection as the subject dustlessness installment popularization storm, let consumer near distance experience comfortably, the health floor paving life, realized has lived at the floor paving dustlessness, won the market widely to esteem. Key to a problem service's extrusion, is in the life high quality floor, consummates the installment post-sale service system in top level manifestation. The big native gold maid service center, lets nature floor customer ' truly; Entire journey without cause for grief ' .

 Zero fees deliver goods (in urban district free delivery); Zero payment maintenance (free maintains 1 time for new paving customer); The implementation after service, lifelong maintains the policy (solid wood floor quality to maintain for 1 year, and carries on lifelong maintenance); Implements the national 800 free service hot lines, to really most sincerely for customer service; Implements in 48 hours to arrive at scene reconnaissance, and after in three working days and customer negotiated settlement plans;

 The implementation customer file referral system (to purchase nature floor's consumer to establish customer file, and carries on 1 pair of 1 follow-up service); The implementation product forgery-proof referral system (establishment tertiary product forgery-proof referral system, enables consumer to be possible to feel relieved that purchases nature floor); 100% transparent specialized installments (act according to regional different paving environment and customer request carry on transparent quoted price specialized installment); 360° the maintenance service (to purchases nature floor's customer to provide maintenance consultation and specialized maintenance, maintains when uses nature floor special-purpose maintenance product). ' The golden maid serves ' Is subject to the consumer to favor fine thoroughly.

Floor profession making marketing luminescent spot--The service subdues The Saint floor makes ' likely; Floor steward ' Sets up the service brand. ' Floor steward ' The specialized service, momentarily awaits orders the clipper service, the meticulous intimate service, are free from worry the "one-stop" work style service which reduces effort, from the pre-sale consultation, visits to install the post-sale maintenance omni-directional systematization service. '

Specialized, quick, comprehensive, patience ' Is the Saint looks like ' Floor steward ' Characteristic. The specialized service, the quick reaction rate add on the careful arriving the comprehensive maintenance and the patience zealous manner, the Saint look like ' Floor steward ' Brings the pleasant change of atmosphere to the consumer the new expense experience, simultaneously leads the entire profession the service level further promotion. Enhances day by day along with the Chinese economic level, the people are also getting higher and higher to the brand product's demand, simultaneously is also getting higher and higher to the brand service's request, provides the better service into inevitable trend for the consumer.

The service manifests the outstandingly in the floor industry, ' Three point quality, seven point paving ' Is ' which forms for a long time; Mutual recognition ' , completes the customer service to be very important regarding the floor enterprise's development. The service is one kind of brand idea sublimation, the service needs to carry out in the solid motion. The enterprise only will then maintain consumer's benefit to take the floor marketing truly the starting point, road of its brand can be getting more and more unimpeded. In the floor profession, buys the product to be equal to that buys the service. The high quality service is everybody is obvious to all, is the success sale key.

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